Delivery & Dispatch
Personalised gifting, made beautifully simple.
At Amy Lucy, every order is created especially for you — personalised with care, finished beautifully, and prepared to arrive gift-ready.
Below you’ll find everything you need to know about dispatch times, delivery options, and what to expect once you place your order.
Made To Order
All Amy Lucy pieces are made to order in our studio.
Because many items are personalised, we begin creating your order shortly after it is placed. This ensures every gift feels thoughtful, intentional, and truly one-of-a-kind.
Dispatch Times
Our standard dispatch time is:
1–2 working days
This may vary slightly during busy seasonal periods such as Christmas, Mother’s Day, and peak gifting weekends.
You’ll always see the most accurate dispatch estimate at checkout.
UK Delivery Options
We offer a selection of delivery services at checkout:
Delivery times begin once your order has been dispatched.
Personalised & Handmade Orders
Because each item is created just for you, personalised orders cannot be dispatched instantly like mass-produced goods.
We promise it’s worth the wait — every detail is handled with care, from stitching to packaging.
Gift-Ready Packaging
Every Amy Lucy order arrives beautifully presented, with our signature boutique packaging.
Many items are designed to be sent directly as a gift — no extra wrapping required.
If you’re sending your order straight to the recipient, simply enter their address at checkout.
Tracking Your Order
Once your order has been dispatched, you’ll receive an email confirmation with tracking details (where applicable).
If you have any questions at all, our team is always happy to help.
International Delivery
We do offer selected international shipping.
International delivery times vary depending on location, and duties or customs charges may apply.
For an exact quote, please proceed to checkout where options will appear automatically.
Seasonal Ordering & Busy Periods
During peak gifting periods, dispatch times may be slightly extended.
We always recommend ordering early, especially for personalised Christmas gifts.
Seasonal dispatch updates will be shared on our homepage and announcement bar.
Need Help?
If you need your order urgently or have a special request, please contact us before orde
We’ll always do our best to help.
Thank You
Thank you for supporting slow, thoughtful gifting.
Every Amy Lucy piece is made with care — and we’re so grateful you chose us.
✨ Handmade to Order - 🎁 Gift-Ready Packaging - 🚚 Fast UK Dispatch -
⭐️ Trusted by 42,000+ customers on Etsy (4.9★ average)
