Delivery & Dispatch

Personalised gifting, made beautifully simple.

At Amy Lucy, every order is created especially for you — personalised with care, finished beautifully, and prepared to arrive gift-ready.

Below you’ll find everything you need to know about dispatch times, delivery options, and what to expect once you place your order.

All Amy Lucy pieces are made to order in our studio.

Because many items are personalised, we begin creating your order shortly after it is placed. This ensures every gift feels thoughtful, intentional, and truly one-of-a-kind.

Every website order is dispatched within 1 working day. This includes personalised gifts.

Orders placed over weekends or bank holidays are processed on the next working day.

We offer a selection of delivery services at checkout:

£3.99 for UK orders under £50 · Free from £50

Estimated arrival: 2–3 delivery working days after dispatch.

Tracking details are provided where available.

£4.99 for UK orders

Estimated arrival: the next delivery working day after dispatch. Delivery dates are estimates, not guaranteed.

Delivery times begin once your order has been dispatched.

Because each item is created just for you, personalised orders cannot be dispatched instantly like mass-produced goods.

We promise it’s worth the wait — every detail is handled with care, from stitching to packaging.

Every Amy Lucy order arrives beautifully presented, with our signature boutique packaging.

Many items are designed to be sent directly as a gift — no extra wrapping required.

If you’re sending your order straight to the recipient, simply enter their address at checkout.

Once your order has been dispatched, you’ll receive an email confirmation with tracking details (where applicable).

If you have any questions at all, our team is always happy to help.

We do offer selected international shipping.

International delivery times vary depending on location, and duties or customs charges may apply.

For an exact quote, please proceed to checkout where options will appear automatically.

We aim to dispatch every website order within 1 working day, including personalised gifts. Delivery dates are estimates and may be affected by bank holidays, destination and carrier disruptions.

For time-sensitive gifts, consider Express Delivery at checkout; it does not guarantee an arrival date.

If you need your order urgently or have a special request, please contact us before ordering.

care@amylucy.co.uk

We’ll always do our best to help.

Thank you for supporting slow, thoughtful gifting.

Every Amy Lucy piece is made with care — and we’re so grateful you chose us.

✨ Handmade to Order - 🎁 Gift-Ready Packaging - 🚚 Fast UK Dispatch -
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