POSTAGE TIMES Please see the processing times on each product page and ensure you choose a suitable delivery method. Items that arrive too late cannot be refunded, delivery estimates are estimated and not guaranteed. SHIPPING COSTS All shipping is combined, provided all items are going to the same address. You will pay a single shipping charge, not for each item. (The only exception is added cost to international orders on heavier items such as gift boxes and candles due to weight restrictions). RETURNS I am happy to refund any unused item that is still saleable, but this does not include personalised, custom-made products. Please contact me within 14 days if there are any issues with your item. Return Address: Amy Lucy Ltd Unit B3 Access 442 Hadley Park Telford TF1 6QX FREQUENTLY ASKED QUESTIONS Please see our FAQs at the bottom of this page: www.amylucy.uk ABOUT US Amy is a designer, specialising in surface and pattern design. Her designs are original and feature the patterns she has created by bringing digital elements together or creating her own illustrations. We are a happy team who enjoy working with each other and endeavour to provide an excellent service to our customers. We successfully send out hundreds of parcels daily from our Shropshire workshop and have lots of happy customers. MY ETSY SHOP www.amylucy.uk GET SOCIAL www.facebook.com/amylucydesigns www.instagram.com/amylucydesigns www.pinterest.com/amylucydesigns www.twitter.com/amylucydesigns ----------------------------------------- POSTAGE- We post will Royal Mail and have always found them to be very reliable. Parcels are usually dispatched within 1-3 days (unless it involves printed textile by the metre, which takes around 7 days to dispatch). Please choose the correct delivery method, items that arrive too late cannot be refunded, delivery estimates are estimated and not guaranteed. UK £2.95 SECOND CLASS - 3 WORKING DAYS TO MAKE + 3-5 DAYS TO DELIVER UK £3.95 FIRST CLASS - 3 WORKING DAYS TO MAKE + 2-3 DAYS TO DELIVER USA £12.95 TRACKED SERVICE - 3 WORKING DAYS TO MAKE + 8-10 TO DELIVER IRELAND £9.95 TRACKED SERVICE - 3 WORKING DAYS TO MAKE + 2-3 TO DELIVER EUROPE £12.95 TRACKED SERVICE - 3 WORKING DAYS TO MAKE + 4-8 TO DELIVER PLEASE NOTE ALL SHIPPING IS COMBINED -YOU WILL PAY ONCE, NOT FOR EACH ITEM. (The only exception is added cost to international orders on the gift boxes due to weight restrictions) RETURNS- I am happy to refund anything unused item that is still saleable, but this does not include personalised custom-made products, please contact me within 14 days when the item is returned the refund will be given. Return Address- Amy Lucy Ltd Unit 500 Queensway Business Park Hadley Telford Shropshire TF1 7UL PLEASE BE AWARE I CAN NOT OFFER A REFUND ON ITEMS THAT ARE PERSONALISED AS THEY ARE CUSTOM MADE FOR YOU. HOWEVER, IF FAULTY THAT'S OK. ABOUT US- Amy is a designer, who loves designing patterns her designs are original and feature the patterns she has created by bringing digital elements together or creating her own illustrations. We are a happy team that enjoy working with each other, we provide an EXCELLENT service to our customers. We work in Shropshire in a warehouse where we work hard to complete your order and have a policy that every order has a quality assurance check for quality and exactness. Orders are processed in three days or sooner and then posted out. We successfully send out lots of parcels and have lots of happy customers. My Etsy Shop- www.amylucy.uk Get Social- www.facebook.com/amylucydesigns www.instagram.com/amylucydesigns www.pinterest.com/amylucydesigns www.twitter.com/amylucydesigns https://www.etsy.com/uk/listing/535528077/bee-wall-art-bee-art-wall-art-printable?ref=shop_home_active_6**Note to Buyer Box- please do not use this box for postage needs or change of address please contact customer service for help with this. This box is for general extra information NOT requests like gift notes etc.